Go to https://andrewrobsonbridgecast.com/app and make sure you are logged into your account. Now look on the left hand side of the page for the “Subscriptions” Tab. Click on this. Now on the right hand side of the page you have two options. Choose “Manage Channel”. Now you can choose to change, add or remove a channel(s). Please make sure that you follow the instructions carefully to complete the process. A green confirmation message will pop up on the screen when you have finished.
PLEASE NOTE that when you change channels or add or remove a channel, it takes place with immediate effect. If you are reducing the number of channels you subscribe to your account will be credited with a pro rata amount to reduce the cost of your next payment.
Our Help Desk operates Monday to Friday 9am-5pm, and will always endeavour to reply to questions within 24 hours, often much sooner.
We also offer a limited weekend service.
You can view our "Frequently Asked Questions" here, or you can email us at andrewrobsonbridgecast@gmail.com
We are here to help and want all of our subscribers to have a happy experience. If you need help with any aspect of our service, first visit our "Frequently Asked Questions". Often this will resolve most problems quickly and efficiently.
If that doesn’t do the trick, you can email us at andrewrobsonbridgecast@gmail.com, where Lorna, Hannah and Mimi will get back to you as quickly as they can. You can also use the Message button on our website to message us directly. We care a lot about customer relations and are always keen to help solve problems.
